Customer Service

The PDC customers support, it’s 10 polyvalent technicians (mechanic, robotic, automation…), expert in sleeving technology.

Our customers benefit from a dedicated support

We take care of the installation and the maintenance of your sleeving machines. We train your operators and pass on all the know-how they need to operate the machine and to guarantee the quality of your production. Our team remains at your service and helps you: phone assistance, repairs, production support…

Some key figures:

• 97% of production efficiency rate,100% with our detection tool
• More than 90% of technical problems are solved over the phone
• 60% of our turnover comes from existing customers

You already have a PDC Machine and…

• … meet some technical difficulties? Contact our customer service team, on +33 3 22 78 93 15, dial 2
• …you need to order new parts. Send us your request or call us on +33 3 22 78 93 15, dial 2
• …you want to upgrade your machine? Do no hesitate to contact us!