Customer Service

The PDC customers support, it’s 10 polyvalent technicians (mechanic, robotic, automation…), expert in sleeving technology.

Our customers benefits of a dedicated support

We are taking care of the installation and the maintenance of your sleeving machines. We train your operators and forward them all the know-how they need to operate the machine and to guarantee the quality of your production. Our team stay at your service and help you in case: phone assistance, reparation production support…

Some key figures:

• 97% of production efficiency rate,100% with our detection tool
• More than 90% of technical problems are solved over phone
• 60% of our turnover comes from existing customers

You already have a PDC Machines and…

• … meet some technical difficulties? Contact our customer service team, at 03 22 78 93 15, tap 2
• …you need to command new parts. Send us your request or call us at 03 22 78 93 15, tap 2
• …you want to upgrade your machine? Do no hesitate to contact us !