The PDC customer service team includes 10 field engineers, experts in sleeving, mechanics, robotics, automation… at your service!
Vanessa@pdceurope.com
Languages: French, English, Spanish, Portuguese
The PDC customer service team includes 10 field engineers, experts in sleeving, mechanics, robotics, automation… at your service!
At PDC we know that once the machine is installed a new and long life starts. This machine will stay years on your line and will have to work the best way possible. Building this trust will help you reach high efficiency figures and order new PDC machines in the future!
Therefore, PDC makes a point of being 100% in charge of the sleeve applicator installation and maintenance.
We train your operators and share the required state of the art knowledge to operate the machine and to guarantee the quality of your production.
Information regarding Preventive maintenance and up-grades are shared with your team of engineers. You have full control over the efficiency and can program your maintenance according to your production schedule.
SLEEVE APPLICATOR MAINTENANCE, but not only! PDC also helps you improve the detection, rejection, conveyor solution, etc… We can even offer Robotic solutions in order to simplify your lines.
We are always at your side whatever you need: maintenance, spare parts, trouble shooting, upgrades, etc…
We bring to you the latest technologies!!! You can choose to have a direct link between your machine and the PDC team (via internet) and even wear connected glasses allowing us to see what you are doing and share with you all necessary technical information so that your team will never be lost infant an issue… You have access to state of the art documentation and 3D drawings.
All our engineers speak English.
At PDC you will find people speaking Portuguese, Spanish, French, English, German, etc… We can definitely understand each other 😉
You need support:
By email: customer@pdceurope.com
By phone: +33 (0) 322 78 93 15, extension 2, 2
For Stretch applicators in the Americas please contact Celtheq.
ZI de la Roseraie
80500 Montidier
France
+33 (0) 3 22 78 93 15
sales@pdceurope.com
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